ORDER INFORMATION

SHIPPING AND PAIMENT CONDITIONS

The payment options are listed in the payment process. The payment has to happen before shipping. Before the shipping you will be charged with the owed amount. GALANTUM has the right to withhold the shipping until your payment has arrived.

SHIPPING COSTS

The shipping costs for international shipping can vary.For international orders outside of Switzerland, custom tariffs and taxes will be asked from the client. These costs will be payable directly to the shipping company or to the tax office. You will receive a separate invoice (not from GALANTUM). The delivery normally takes place within 4-10 working days without any guarantee. If not all products are available, GALANTUM has the right to split the shipment. The additional costs will be payed by GALANTUM. If the delay exceeds 30 days, the customer has the right to step back from the purchase and ask back the full amount.

DELIVERY

We kindly ask you to check your shipment immediately on accuracy and damages. Wrong deliveries, and damages have to be reported immediately but latest 14 days after receipt. The report has to include pictures as well as a written explanation. Please read as well our legal disclaimer.

RETURNS

GALANTUM will inform you where the return has to be shipped to. The cost and risk for the return stays with the customer. GALANTUM does not have to accept any unannounced returns. For any substitutions please check our legal disclaimer.